Terms of service

Terms of Service


1. Overview

This website is operated by Nottingham Trading & Gifts Ltd. Throughout this site, the terms “we”, “us”, and “our” refer to Nottingham Trading & Gifts Ltd. By using this website, including accessing information, tools, or services, you agree to be bound by these Terms of Service (“Terms”). If you do not agree, you must not use the site.

Persons under 18 may only use the site with the consent of a parent or legal guardian. Use of this website constitutes acceptance of these Terms, our Privacy Policy, Refunds & Returns Policy, and any other policies referenced herein.


2. Online Store Terms

By purchasing products from us, you represent that you are of legal age to form a binding contract in your jurisdiction. You agree not to use our products for any unlawful or unauthorized purpose.

Some products may contain allergens, including nuts, gluten, or dairy. You are responsible for checking product descriptions, labels, and packaging before consumption. Nottingham Trading & Gifts Ltd is not liable for adverse reactions if this guidance is not followed.


3. Accuracy, Completeness, and Timeliness of Information

We make every effort to ensure product information, pricing, and promotions are accurate, but errors may occur. Nottingham Trading & Gifts Ltd reserves the right to correct any errors, inaccuracies, or omissions and to update information at any time without notice.


4. Modifications to Service, Products, and Prices

We reserve the right to modify, suspend, or withdraw any products, services, or promotions at any time without notice. Prices and availability are subject to change.


5. Products or Services

Certain products may be available exclusively online, in limited quantities, or on a pre-order basis. Nottingham Trading & Gifts Ltd reserves the right to limit sales to any person, region, or jurisdiction, and to restrict quantities per order.

International shipping may be subject to customs duties, import taxes, or other restrictions. Nottingham Trading & Gifts Ltd is not responsible for additional fees imposed by third-party carriers.


6. Shipping and Delivery

Delivery times are estimates only and may vary due to demand, carrier delays, or unforeseen circumstances. Risk of loss passes to the customer upon delivery to the carrier. Nottingham Trading & Gifts Ltd is not liable for lost or delayed shipments caused by third-party carriers. Please see our Shipping Policy 


7. Accuracy of Billing and Account Information

You agree to provide current, complete, and accurate billing, contact, and account information. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

We reserve the right to refuse or cancel orders we reasonably suspect involve fraudulent activity or violate these Terms.


8. Third-Party Tools and Links

We may provide links or access to third-party websites, tools, or services for convenience. We do not control, endorse, or assume responsibility for any third-party content, privacy policies, or practices. Use of these third-party services is at your own risk.


9. User Comments, Feedback, and Submissions

By submitting content (such as suggestions, contest entries, or creative materials), you grant Nottingham Trading & Gifts Ltd a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and display your content in connection with the website or marketing materials.

You agree not to submit content that infringes on intellectual property, is unlawful, offensive, or contains viruses or malicious code.


10. Personal Information

Your personal data is collected, processed, and stored in accordance with our Privacy Policy and applicable UK GDPR laws.


11. Refunds, Returns, and Cancellations

Please see our Refunds & Returns Policy for full details.

Nottingham Trading & Gifts Ltd reserves the right to cancel or amend orders where product information, pricing, or availability is incorrect.


12. Prohibited Uses

You may not use the site or its content to:

  • Violate laws or regulations
  • Resell products without permission
  • Upload malicious software or viruses
  • Collect personal information of others without consent
  • Circumvent promotions, discounts, or purchase limits
  • Interfere with site security or operations

13. Disclaimer of Warranties; Limitation of Liability

Nottingham Trading & Gifts Ltd provides the website and services “as is” and “as available” without warranties of any kind.

We are not liable for any direct, indirect, incidental, consequential, or special damages arising from the use of our site or products, except where prohibited by law.


14. Indemnification

You agree to indemnify and hold harmless Nottingham Trading & Gifts Ltd and its affiliates from any claims, damages, or expenses arising from your use of the website, violation of these Terms, or infringement of any third-party rights.


15. Force Majeure

Nottingham Trading & Gifts Ltd shall not be liable for delays or failure to perform due to causes beyond our reasonable control, including natural disasters, strikes, supply chain disruptions, or government restrictions.


16. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. You agree that disputes arising from these Terms or your use of the website will be subject to the exclusive jurisdiction of the courts of England and Wales.

Nothing in these Terms affects your statutory consumer rights under applicable law.


17. Changes to Terms of Service

We reserve the right to modify these Terms at any time. Updates will be posted on this page with a “last updated” date. It is your responsibility to review the Terms periodically. Continued use of the website after changes constitutes acceptance of the updated Terms.


18. Cookies and Tracking

We use cookies and similar tracking technologies to enhance user experience. By using our site, you consent to our Cookie Policy which can be found here at the bottom of the Privacy Policy. .


19. Age Verification

By using this website or purchasing products, you confirm that you are at least 16 years old (or 18 for age-restricted items) unless otherwise permitted by a parent or guardian.


20. Contact Information

Questions about these Terms should be sent to:

Nottingham Trading & Gifts Ltd
Unit 15 Robin Hood Industrial Estate, Alfred Street South, Nottingham
Company number: 16025162
VAT number: GB478 2497 40
Email: store@treatkitchen.co.uk